Notice Regarding Records Requests Containing Protected Health Information

For clients seeking copies of their records:

If you are represented by an attorney: Please have your attorney submit a written request to my office using one of the contact methods provided.
If you are representing yourself: Please send your written request through the same contact options.

Additional resources:

Contact information for Health Care Regulation (HCR) staff is available at The Texas Health and Human Services Program Staff (website: www.hhs.texas.gov/providers/health-care-facilities-regulation/contact-hcfr-program-staff)
Contact information for The Office of the Attorney General’s Health Care Consumer Protection (website: https://www.texasattorneygeneral.gov/consumer-protection/health-care)

Complaints
If you believe that the counselor/evaluator has violated your privacy rights, you have the right to file a complaint in writing with the counselor/evaluator/privacy officer via the address outlined above or with the Secretary of Health and Human Services at 200 Independence Avenue, SW Washington DC 20201 or by calling (202) 619-0257. The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide information about filing a complaint. An individual who wishes to file a complaint against a Licensed Professional Counselor may do so to the Texas Behavioral Health Executive Council. Complaints can be submitted by mail to 1801 Congress Avenue, Ste. 7.300, Austin, Texas 78701, or by phone at 1-800-821-3205. In addition, you can find more information about complaints, submit one in writing, or verify Jeanne’ Dyer’s license (#80660) at their website: https://www.bhec.texas.gov/discipline-and-complaints/index.html.

Jeanne' Dyer, M.A., LPC

Clear Lake, League City, Pearland, & surrounding areas